Vishal Reddy

Design @ Google

Currently designing AI experiences for Google Ads, previously at Cisco Webex, Keap. Master's in HCI from University of Michigan, Ann Arbor

Selected work

  1. Google

    Case study

    Designing AI-native enterprise platforms across conversational intelligence, customer insights, ads measurement, and policy escalations.

    Product Strategy UX Design AI Prototyping Executive Visioning UX Research

  2. Webex Contact Center

    Case study

    Reimagined enterprise contact center experiences for agents and supervisors at Cisco, handling millions of customer interactions.

    UX Design Information Architecture Prototyping

  3. Keap Payments

    Case study

    End-to-end payment flows for small business owners. Invoices sent doubled month-over-month; payments revenue grew 100%.

    UX Design UX Research Information Architecture Prototyping Visual Design

  4. Automations for Keap

    Case study

    Rebuilt the automation builder so small business owners can create workflows in under five clicks. SUS improved from 68 to 98.

    UX Design UX Research Information Architecture Prototyping Visual Design

Selected publication